Working on the ambulance has really brought home an interesting point that upon reflection should have me been more obvious. In short, think about where the drama in a story is, count to three, and then realize that you're probably wrong.
For instance, I have written a handful of suicide scenes. I've read a ton of them. Generally, the drama centers on the person committing suicide. From the attempted suicides I've worked, I see that most suicidal people seem to really work themselves into a state of drama-free numbness before the attempt, and that almost all the drama is with the people around them.
Car accidents, too. And heart attacks. And loss of consciousness. The person at the center typically didn't see anything coming and are too confused or weak after it happened to really feel the drama. The drama is in the response and in the impact waves. The incident itself and who seems to be at the center of it are really in the eye of the drama-cane.
On the other hand, where you really see the drama is when a patient's health is foundationally okay, but they are suffering from panic, stress, or uncertainty. Their condition is made worse by their emotional state, and the role of EMS is as much to calm them and give them confidence as it is to help their health. In these cases, it's usually the combination of a little things that come together, creating a well of drama in that person. A little trouble breathing, a sense of loneliness, and a lot of stories at work about people who died from this or that without knowing they had it. A sudden spell of dizziness, tension in the family, and a headache from the change in weather.
These situations are full of drama, and it's all centered on the patient. Their family stands by in mute confusion. The EMS team tries to quietly bring down the tone of the scene. Their health itself is table. But the patient is full of drama.
So, think about where the drama in a story is, count to three, and then realize that you're probably wrong.
Then again, maybe you're not. :) Because humanity is just not that predictable... But think about it anyway.